Tuesday, July 3, 2012

Total Performance Scorecard

Total Performance Scorecard

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Product Description

In the post-Enron climate corporate executives are increasingly pressured to increase productivity and create an ethical, trustworthy organizational climate. 'Total Performance Scorecard' introduces a concept of organizational improvement and change management that combines the Balanced Scorecard model with the learning organization theory.

The TPS contains a personal balanced scorecard, which is tied to an organizational balanced scorecard. These scorecards reflect not only performance goals but personal learning and growth goals as well, and the organizational scorecards also address organizational climate issues. Continuous improvement, change management, 360 degree feedback, and the learning organization are theories that the TPS makes use of in a very straightforward way. If implemented, the TPS enables a company to tie personal goals to organizational goals and tie personal performance to organizational performance, all within a culture that supports integrity, personal growth, learning, and open communication. Nirvana!

Total Performance Scorecard Review

I've been exploring the Balanced Scorecard model since 2003 and I found this book a cogent and succinct addition to some good material available on the model (e.g., the Paul Niven books and Dave Ulrich's Results-Based Leadership).

Dr. Rampersad moves from the organisation's Balanced Scorecard towards developing a personal scorecard. There is considerable material on competence assessment and development, which will be useful to people interested in this aspect of strengthening organisational competitiveness.

On the whole, a good read and recommended. The only reason for four stars is the high price for a relatively unknown author. In my opinion, this book should be priced in the $mid-20s.

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